Magic | Magic xpa | Success Story

Success Story: ClubMed uses Magic to Increase Efficiency for Tourists with Check-in Mobile App

ByBree Shields

The Customer

80 Villages Worldwide

Industry: Tourism

Region: Global

Objectives

  • Improve customer check-in
  • Enable immediate welcoming of tourists upon arrival
  • Provide an easy mobile app on tablets to the GOs connected to the centralised ClubMed Magic ERP

The Project

Magic Solution: Magic xpa (mobile), PS

  • Manage customers’ check in status
  • Work online and offline on a tablet
  • Connect Android tablets to central Windows servers
  • Connect to ClubMed’s existing Magic ERP

Results

  • Increased efficiency
  • Reduced check-in time
  • More attractive UX on tablets
  • Real-time data access
  • Greater management and employee satisfaction
  • Global deployment

“Magic has allowed us to provide an integrated mobile application for a better check-in at Club Med Villages”

Thomas Guyon, IT Villages Application Manager; ClubMed

Originally posted by Magic Software – https://www.magicsoftware.com/

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