BMC’s new iOS and Android applications increase the efficiency of hospital technicians who repair equipment across the large campus and enable the immediate rerouting of employees to respond critical malfunctions as they happen. The apps also enable hospital staff to initiate and monitor service calls and check on status of incidents at any time. Using native device capabilities, employees can scan hospital room barcodes to report a problem or to learn what work needs to be performed in that location. Photos of assets can be added to the record and work orders can be closed on location. With Magic Software’s offline mode, mobile apps can run in areas without mobile coverage and then synchronize when connections are re-established.