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BMC Implements Mobile Facility Management Apps Using Magic End-to-End Enterprise Mobility Solution


Boston Medical Center leverages Magic’s multi-channel application development capabilities to equip on-site technicians with iOS and Android apps

Magic Software Enterprises Ltd. (NASDAQ and TASE: MGIC)), a global provider of software platforms for enterprise mobilitycloud applications, and business integration, announced today that Boston Medical Center (BMC) has implemented new mobile facility and work order management apps using the Magic End-to-End Enterprise Mobility Solution.

BMC’s new iOS and Android applications increase the efficiency of hospital technicians who repair equipment across the large campus and enable the immediate rerouting of employees to respond critical malfunctions as they happen. The apps also enable hospital staff to initiate and monitor service calls and check on status of incidents at any time. Using native device capabilities, employees can scan hospital room barcodes to report a problem or to learn what work needs to be performed in that location. Photos of assets can be added to the record and work orders can be closed on location. With Magic Software’s offline mode, mobile apps can run in areas without mobile coverage and then synchronize when connections are re-established.

“We have long used Magic Software’s technology as the basis for our desk-top based hospital-wide facilities management system. By simply extending it to mobile, not only have we made our facility management team happier and more efficient with the new smart ways of working on site, we have also eliminated the huge amount of paperwork previously required by hundreds of technicians completing thousands of work orders a day. That’s a huge savings in terms of both time and money,”

“By being able to easily re-use our existing business logic and add mobile-specific capabilities, Magic’s enterprise mobility solution enabled us to develop and deploy our mobile apps quickly and successfully, much faster and with lower risk than with any competitive solution.”

Bob Biggio, Vice President of Facilities and Support Services for Boston Medical Center.

“Boston Medical Center is clearly achieving great results with its mobile apps. However, it’s important to realize that they didn’t get there over night. They started with a small app and after that success, they built more apps incorporating advanced functionalities,”

“We are pleased that Magic enterprise mobility solution, including our recently added Mobile Device Management (MDM) offering, has been a key enabler of these innovative applications and their related business benefits.”

Udi Ertel, President, Software Division at Magic Software Enterprises Ltd.
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